Get in Touch
We're here to help you ride into the future
Let's Connect
Whether you're a customer looking for support, or a dealer interested in RinBike products, we're here to help you. Reach us through any of the channels below.
Head Turkey Office
Veysel Karani Mh. Çokaoğlu Sk. No:10
Ring Residans, Sancaktepe
Istanbul, Turkey
Bulgaria Office
Kuklensko Shose 9
Plovdiv, Bulgaria
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Quick Contact Form
Fill out the form below and we'll get back to you as soon as possible. Your message will be sent to rin@rinbike.com
Istanbul Head Office
Visit us at our headquarters
Frequently Asked Questions
Find quick answers to common questions
What is the warranty period for Rinbike products?
All Rinbike electric bikes come with a 2-year warranty on the frame and a 1-year warranty on electrical components including the battery and motor.
How can I become a Rinbike dealer?
We're always looking for passionate partners. Please fill out the contact form selecting "Dealership Opportunities" or email us directly at rin@rinbike.com with your business details.
What is your response time for support inquiries?
We aim to respond to all inquiries within 24 hours during business days. For urgent matters, please contact us via WhatsApp for faster assistance.
Do you ship internationally?
Yes, we ship to 27 countries worldwide. Shipping costs and delivery times vary by location. Contact us for specific details about your country.
