Warranty Policy
We Stand Behind Our Products
Effective Date: October 7, 2025
Warranty Coverage at a Glance
Frame & Fork
Years
Lifetime structural integrity
Electrical Parts
Years
Motor, battery, controller
Components
Year
Brakes, gears, accessories
Our Commitment to Quality
At Rinbike, we are committed to manufacturing high-quality electric bicycles that deliver exceptional performance and reliability. Our warranty demonstrates our confidence in our products and our dedication to customer satisfaction. This warranty gives you specific legal rights, and you may also have other rights that vary by jurisdiction.
5 Warranty Limitations
Remedy Limitation
Rinbike's sole obligation under this warranty is to repair or replace defective parts or products. We are not responsible for any incidental or consequential damages, including but not limited to:
- • Loss of use of the bicycle
- • Cost of rental or substitute transportation
- • Lost profits or business opportunities
- • Personal injury or property damage
- • Labor costs for installation or removal
Maximum Liability
Our total liability under this warranty shall not exceed the original purchase price of the product.
Geographical Limitation
This warranty is valid in the country of original purchase. International warranty service may be limited and subject to additional terms.
6 Product Registration
Register Your Rinbike
While not required, we strongly recommend registering your Rinbike product. Registration helps us:
- Process warranty claims faster
- Send you important product updates and recalls
- Provide personalized customer support
- Keep you informed about maintenance schedules
7 Maintenance Requirements
To maintain warranty coverage, follow this maintenance schedule:
Monthly
- • Check tire pressure
- • Inspect brake pads
- • Clean chain and drivetrain
- • Check all bolts
- • Inspect electrical connections
Every 6 Months
- • Professional tune-up
- • Brake adjustment
- • Gear adjustment
- • Wheel truing
- • Battery health check
Annually
- • Complete bike inspection
- • Replace worn parts
- • Electrical system check
- • Frame inspection
- • Software updates
Important: Keep all service records and receipts. They may be required to validate warranty claims.
8 Warranty Support Contact
For warranty inquiries, claims, or questions, please contact our dedicated warranty support team:
Warranty Claims
Service Centers
Had Office
Rinbike Service Center
Istanbul, Turkey
© 2025 Rinbike. All rights reserved.
This warranty policy is effective as of October 7, 2025 and supersedes all previous versions.
Document Version 3.0
